Do This One (Uncomfortable) Thing To Make Your Classes Better

Let’s be real for a second…

You ever get those emails from airlines or Amazon asking for feedback?

“Rate your experience!”

They’re always trying to improve the customer experience. And there’s a reason billion-dollar companies do this. Because feedback is the fastest way to find your blind spots.

But for some reason, most martial arts schools never ask for it.

Some school owners think they’re above it. They say things like:

“We’re only looking for serious students anyway.”

Translation: I don’t want to hear anything bad about my classes.

Look, I talk to hundreds of school owners every year. And here’s what I’ve noticed:

• The ones struggling the most are the ones telling me how great everything is.
  
  

• The ones crushing it? They’re the ones asking for help and fixing things fast.
  
  

That’s the difference between a fixed mindset and a growth mindset (Carol Dweck). 

So if you want to train your staff to become great instructors, not just wavemasters with hair, you need to build feedback into your culture.

Here’s a simple way to start:

Hand out a short survey to parents while class is happening.

They’re already sitting there. Most are just scrolling on their phones. Give them something useful to do.

Tell them:

“Hey, we’re trying to make our classes even better, and I’d love your honest feedback, brutally honest is okay! It helps us grow.”

Then hand them a digital or paper survey. 

Even if it stings a little, it’s worth it. 

Because when you start fixing the small stuff, class flow, instructor energy, communication style, you’ll see a big impact on retention and word-of-mouth.

The schools with the most enrollments don’t always have the biggest buildings or the fanciest logos…

They have the best product. Which means: the best classes.

Want a ready-to-go student survey you can copy/paste? Just reply “better classes” and I’ll send it your way.

BTW-  I’m hosting a FREE Masterclass this Monday (7/28) @ 2pm EST where I’ll show you exactly how to hack your way into schools and set up programs that generate new student enrollments without offering tuition discounts or pretending to be the PE teacher.

It’s limited to 48 spots so I can answer questions live. Click here to reserve your spot now.