๐ ๐o๐ฏe๐ฌ ๐h๐t T๐ฎr๐ง ๐e๐d๐ฌ ๐n๐ญo S๐ญu๐e๐งt๐ฌ ๐ a๐ฌt๐r (๐i๐ญh๐จu๐ญ ๐e๐ขn๐ ๐a๐ฅe๐ฌy)
โEver have a student try two classes, love it, thenโฆ disappear faster than your iphone battery at 1%?
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Thatโs not a โlead โ quality problem.โ Itโs a process problem.
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Thereโs 3 keys to turning leads into ENROLLED students faster. Iโm going to share them below, and if you find it useful, I ask that you please share this with another martial arts school owner who you think this might help. They will thank you for thinking of them.
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Hereโs the simple system we use to get people to join quickly. without pressure, gimmicks, or used car-lot vibes.
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When it comes to leads booking appointments with you, most martial arts school owners book like theyโre begging.
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Stop that. Be the doctor, not the patient.
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Donโt ask them when THEY are available, tell them when YOU are available.
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๐๐ฒ๐ #๐ญ: ๐ง๐ถ๐บ๐ถ๐ป๐ด
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Imagine you ask someone out on a date. If they say โIโm free anytime,โ then it looks like they have nothing going on in their life.
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Instead, talk about when you are BUSY before you talk about when you are free.
For example, โweโre booked all this week and next week, however we do have a slot open forโฆโ
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This brings me to my next point, book your appointments for asap.
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The further out you schedule, the lower the show rate. So get them in there as quickly as possible.
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Sometimes, Iโll even offer for them to come in that night if I have a slot opening, by saying โyou know what, we had someone reschedule their appointment tonight at 6:45โฆโ
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And that works great because their interest level is at an all time high.
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Which brings me to my next point, if you donโt have anything available that day, you want to give them what marketers call โthe illusion of choice,โ by giving them 2 options to choose from.
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Exampleโ Weโre booked the next two weeks, but I can do Tue 6:00 or Thu 5:30, which is better?โ
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Theyโll naturally fall into one of those 2 slots, because that is what you have available.
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And for peteโs sake, please answer the phone!
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Every missed call is a ~$3,000 lifetime value walking to your competitor.
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And if you do online booking- which you should have that option on your website to make it frictionless.
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Thereโs 3 other MUST HAVES for online booking, and if you donโt have them, I guarantee thereโs people falling through the cracks.
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๐ ๐ฐ๐ฟ๐ฒ๐ฎ๐๐ฒ๐ฑ ๐ฎ ๐ข๐ก๐ ๐ฃ๐๐๐ ๐ด๐๐ถ๐ฑ๐ฒ ๐ณ๐ผ๐ฟ ๐๐ฒ๐๐ ๐ฃ๐ฟ๐ฎ๐ฐ๐๐ถ๐ฐ๐ฒ๐ ๐๐ผ๐ฟ ๐ข๐ป๐น๐ถ๐ป๐ฒ ๐๐ฝ๐ฝ๐ผ๐ถ๐ป๐๐บ๐ฒ๐ป๐ ๐ฆ๐ฐ๐ต๐ฒ๐ฑ๐๐น๐ถ๐ป๐ด ๐ณ๐ผ๐ฟ ๐ ๐ฎ๐ฟ๐๐ถ๐ฎ๐น ๐๐ฟ๐๐ ๐ฆ๐ฐ๐ต๐ผ๐ผ๐น๐. ๐ช๐ฎ๐ป๐ ๐ถ๐ ๐ณ๐ผ๐ฟ ๐ณ๐ฟ๐ฒ๐ฒ? Reply โ๐ด๐ผ๐ผ๐ฑ ๐๐๐๐ณ๐ณโ ๐ฎ๐ป๐ฑ ๐ถโ๐น๐น ๐๐ฒ๐ป๐ฑ ๐ถ๐ ๐๐ผ ๐๐ผ๐.
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Ok letโs get to the next move to turn leads into enrollments quicklyโฆ
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๐๐ฒ๐ #๐ฎ: ๐ฃ๐ฟ๐ฒ๐ต๐ฒ๐ฎ๐ ๐๐ต๐ฒ ๐ฎ๐ฝ๐ฝ๐ผ๐ถ๐ป๐๐บ๐ฒ๐ป๐ (๐ฏ๐ฒ๐ณ๐ผ๐ฟ๐ฒ ๐๐ต๐ฒ๐ ๐ฎ๐ฟ๐ฟ๐ถ๐๐ฒ)
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Most โno showsโ are cold leads you never warmed up.
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Any leads, especially those who booked a lesson, should receive an email sequence.
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Tell them what to expect when they walk in, who to look for, and what that person will be wearing, that way they arenโt standing at the front door awkwardly for 2 mins which to them will feel like 2 years.
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Moreover, if youโre a good storyteller, share your origin story of how you got started in martial art and how it helped you.
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People connect with a story, not a business.
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But thereโs one more thing that you MUST send to really get these leads preheated, so they come in ready to enroll.
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Testimonials.
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Send links to testimonials of your other students, that way they can see first hand how other people talk about your school, and the transformations they have had.
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Once you get a couple testimonials, you can put them on youtube, and use that link a billion times.
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It doesnโt have to be a cinematic masterpiece, it just needs to tell a story. Even a 2 min selfie video with a student is fine.
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Do this well, and leads will come in ready to enroll because theyโve been cooking in social proof.
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โAlright Key #3:
Tell them what to expect if they love the class / training!
Many people get worried about trying to enroll prospects on the first class, but if you like something itโs normal to sign up when you are there. How much time do you really need to think about it after you tried it?
Hereโs how I like to do it smoothlyโฆ
โAt the end of the lesson today, if you absolutely love it, I'll go over the membership options, is that okay?โ
Now they expect the offer, so it doesnโt feel sneaky or salesy when you present it.
Simple, easy, casual.
And you can offer them a First Lesson Enrollment special.
Hereโs my tip for this, donโt discount tuition! Only discount gear or signup fees, but keep your tuition the same.
Put all this together, and youโll have more students enrolling faster.
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