Should You Let Students Freeze for the Summer?

[Summer Retention Strategy Part 2 of 6: Be Clear on Your Freeze Policy]
Summer can mean sunshine and coffee flavored ice cream stuffed in waffle cones for someโฆ(my favorite)
But for martial arts school owners?
Summer can feel like a dark cloud of impending summer quits, disguised as as "weโre going to take a break."
In Part 1 of this Super Summer Series, we talked about theming your classes to make them more exciting than pool parties or Disney trips.
Today, letโs talk about something just as critical, but way less sexy: your hold/freeze policy.
Step 2: Create and Communicate a Clear Summer Hold Policy
We donโt. (At least not unless theyโre literally gone the entire summer.)
Instead, we offer a credit.
โ Going to Disney for a week or two? Awesome.
They get a credit they can use for private lessons, either before they leave or when they return.
That way:
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They donโt fall behind on their training
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They donโt waste any money
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And most importantly, they donโt break the habit of being a paying member.
Because hereโs the truth:
When someone stops paying, itโs WAY harder to get them to start again.
Thereโs mental friction. Inertia. And a good chance they justโฆ drift away.
So instead of saying, โSure, weโll freeze your membership,โ
We say:
โGreat! Letโs make sure you get a credit you can use to stay on track, so Johnny doesnโt fall behind his classmates! Letโs schedule private lessons for when you get back or before you leave, that way he can stay on track with his belt promotion and not fall behindโ
๐ฏ Pro Tip: Donโt wait until someone asks.
Bring this up before summer hits.
If you wait until they come to you, it sounds defensive.
If you bring it up now? You look insightful and professional.
Keep it simple. Be strict. And always bring it back to their childโs Black Belt journey.
As promised, 3 min read, no fluff, all strategy.
Your 3 Min Hype Man,
Matthew
P.S. Do you want to add 30 new students in 60 days organically, without spending a dime on ads? Iโm the only coach that contractually guarantees your results or your money back. Schedule a 10-min Discovery Call with me HERE ๐ https://calendar.app.google/4iebpmfcm547p5Bu6
P.P.S. Do you have a martial arts friend who might benefit from reading the free Black Belt Business Newsletter? Send them this link to join, they will thank you ๐ https://www.doubleyourdojo.com/newsletter-opt-in
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